Terms & Conditions

Welcome to the website of Fashionistaway (hereinafter referred to as "this website"). Before using this website and related services (hereinafter referred to as "services"), please read the following terms and conditions and other policies and terms posted on this website (hereinafter referred to as "services") carefully. When you use the services of this website (for example: browsing and ordering), it means that you agree to all the terms of service of this website.

This agreement will not be regarded as any connection between you and Fashionistaway, and does not give you the power to act as the representative of Fashionistaway.

Fashionistaway reserves the final right to revise this website, relevant policy agreements, personal data collection statement and this terms of service at any time. We recommend that you check the latest version of the terms and conditions of use of this website from time to time.

Register

You must complete the membership registration process before you can start using the more comprehensive services of this website (such as ordering goods). Registering as a member means that you agree to provide true personal information, accurate and complete, and not misleading. When using the service, you agree to accept the responsibility for the security and confidentiality of your account and password. If your account is compromised or used by an unauthorized third party, please email to help@fashionistaway.com immediately to contact us. We will not take any responsibility for unauthorized third parties to use your account. 

For detailed information on privacy and the use of personal data, please refer to the "Personal Data Collection Statement" on this website.

Prohibition and violation

2.1 Use any means to conceal the use of multiple registered accounts or disrupt the services of this website.

2.2 Any words or materials that contain obscene, harmful, illegal, threatening, defamatory, racial, immoral or other offensive.

2.3 Publish or publish any unconfirmed information.

2.4 It is forbidden to invade or attempt to invade the security system of this website, including unrestricted use of data that does not belong to the account owner; unauthorized login to the system or account; in-depth investigation, detailed investigation, and testing of the system or network vulnerabilities used by this website ; Violation of the security or certification messages adopted by this website.

2.5 Provide any false information, Fashionistaway reserves the right to unilaterally terminate the account. At the same time, we will notify you of the termination of your account by email. 

2.6 If you violate or intend to violate the terms and conditions, including but not limited to points 2.1 – 2.5 above, we will take legal actions when necessary, and you may also be liable for civil and criminal liabilities.

Risks and responsibilities of third-party links

The website may contain some links to other websites or resources that are not operated or provided by Fashionistaway. When you use these external websites or resources, you should bear the risk of doing so, and you will be subject to the use of these websites bound by terms. You need to ensure the reliability of these external websites and resources. At the same time, Fashionistaway cannot control these external websites and resources, and will not be responsible for the content and accuracy of these external websites. These external websites or resources include, but are not limited to, the advertising information on this website. We will not be responsible for the information, nor will we take any responsibility for the loss caused by your use of these foreign websites intellectual property

All software and "content" (meaning any text, audio media, music media, video media, pictures, images and trademarks) are the intellectual property of Fashionistaway and are protected by intellectual property and copyright laws and international agreements and treaties. You can only use the content of this website for personal and non-commercial purposes. The content can only be used for non-personal or/and commercial purposes only with the explicit authorization of the third-party licensors of Fashionistaway. No one can distribute, copy, publish, sell or authorize the content of this website without the approval of Fashionistaway. All acts without permission can be subject to civil or criminal penalties. Fashionistaway reserves the right to change the terms and conditions without prior notice. We will not be held responsible for the failure of this website to provide services at any time or at any stage.

Purchase eligibility

You must read and meet the following conditions before purchasing:

5.1 Be 18 years old or above.

5.2 Possess a valid credit card or a valid Bank account issued by a bank approved by Fashionistaway.

5.3 Provide valid and accurate personal and payment information (including email address, real name, contact number, billing address and other relevant information required by this website.)

5.4 All orders are subject to inventory supply and final confirmed price. The goods that have been placed in the shopping cart will not be reserved for customers and will be sold to other customers on a first-buy, first-served basis.

When you order goods on this website, you are authorizing Fashionistaway to collect the necessary fees for the total purchase from your credit card account. You also expressly grant us the appropriate use of the personal information provided for fraud prevention detection (for example: credit checks, and when necessary, transfer or obtain your personal information to or from third parties. Third parties include but are not limited to Credit reference parties or anti-fraud intermediaries in possession of personal credit information.) For details on how to use personal information, please refer to the "Personal Information Collection Statement" on this website. 

Product description

We will try our best to ensure that the content and product descriptions on this website are accurate and complete. However, we cannot guarantee that the content and product descriptions are completely accurate, complete, current and free of errors or omissions. All products are consistent with the description. The product pictures on this website are for reference only. Customers cannot request a return because the product is inconsistent with the online picture.

Selling price

The amount displayed when you check out on this website is the price payable, unless there is an obvious error. We will try our best to ensure the accuracy of the prices displayed on this website, but we cannot guarantee that there will be no errors and we reserve the right to correct errors. Once we find that there is an error in the price of the goods you have purchased, we will definitely notify you as soon as possible, and we will reconfirm the correct price with you or accept the cancellation of the order. If we fail to contact you within 7 working days, the order will be cancelled.

Payment method

We accept VISA, MASTER, AMEX credit card, XOOM, REMITLY, WORLD REMIT, RIA, WISELY and bank transfer as payment methods. When you use any of the above methods as the payment method for the order, it means that you confirm that the credit card, PayPal or bank transfer account used is owned by you or used with the consent of the account owner. If the card issuer or bank of your account does not accept payment to Fashionistaway, we will not be responsible for late delivery or have the right to refuse delivery.

 

In order for you to have a safer and more secure shopping experience, our payment process will comply with the strict international security standards set by the payment card industry. If you register as a member on this website and decide to store personal credit card information, your information will be encrypted, used only for transaction processing and stored securely in the system. If it is not our negligence, we will not be held responsible for any loss caused by any third party entering the system without authorization and obtaining any personal data while using this service.

Accept the order

The sale and purchase contract between you and Fashionistaway will be officially concluded after you complete the entire payment transaction process on this website. We will notify you by email that we have received the order. At the same time, you will receive a confirmation email when you complete the payment transaction.

Fashionistaway reserves the right to accept the order for any reason, including but not limited to the following:

9.1 The goods you ordered are out of stock or restricted by the delivery of goods. The affected goods may be one of the goods in the order or the entire order.

9.2 We have errors in the selling price or product description.

9.3 We were unable to obtain payment authorization.

9.4 You have failed to meet the eligibility for shopping permission listed in these terms of service. If there are any problems with your order, our customer service team will contact you as soon as possible.

Shipping of goods

When you place an order online, you will receive information about the estimated delivery time. Although we cannot guarantee that the scheduled package delivery time provided will satisfy you, we will try our best to deliver the package within the estimated time. For detailed delivery terms, please refer to the shipping and return terms of this website.

Return and replacement

Fashionistaway accepts returns within 14 working days. The return of goods must comply with the terms of return. For details, please refer to the shipping and return terms on this website.

Your rights

These terms of service will not interfere with your rights under the laws of the Hong Kong Special Administrative Region.

Responsibility

Fashionistaway cannot guarantee that this website and service are free of any errors, nor can it guarantee that this website and server are not invaded by computer viruses or that there are no detrimental factors. We recommend that you make sure that your computer has updated software before using this website, including anti-virus software installed. There are some situations that still occur outside our reasonable control, such as natural disasters, fire alarms, floods, accidents, riots, government intervention, or unusual weather factors. Fashioinstaway will try its best to maintain the service under these circumstances, but will not be liable for failure to meet the obligations stipulated in the terms of service under these circumstances.

Disclaimer and limitation of liability

At our request, you agree to any liability, claim, expense, loss caused by your violation of the terms and conditions, or cause the Fashionistaway (including our employees, directors, employees, contractors, other representatives, Intermediaries, affiliated institutions, authorized dealers and suppliers) incur unnecessary expenses (including legal expenses) to compensate us. The above includes the use of your account by a third party on this website due to your actions or omissions. If you violate the terms of service, we do not take any action against you, but we will not waive the exercise of our remedies and defense rights in any other circumstances where you violate the terms of service.

The information on this website is for general information purposes only. We will try our best to ensure that all information is correct and updated regularly. However, we will not make any statement or guarantee the completeness, accuracy, reliability, suitability or availability of all materials, products, services or related images contained in this website in any explicit or implicit form. You need to bear personal risk for relying on the above information. We will not be liable for any loss (including but not limited to direct or indirect loss of information or profit) caused by your use or linking of this website. Fashionistaway will try its best to maintain the fluency of the services on this website, but we will not be held responsible for the temporary inoperability of this website due to technical problems outside of our control.

We will not be liable for any loss (including but not limited to direct or indirect loss of information or profit) caused by your use or linking of this website.

Fashionistaway will try its best to maintain the fluency of the services on this website, but we will not be held responsible for the temporary inoperability of this website due to technical problems outside of our control.

Complaint

When there are any disputes, we have established complaint handling procedures to resolve related issues. If you have any comments or complaints, please contact our customer service team. Fashionistaway absolutely respects the intellectual property rights of others. If you have reason to believe that your personal works have been used on this website without your consent, please email to help@fashionistaway.com to contact the customer service team to deal with related issues.

Legal supervision and judicial power

These terms of service and all our policies and procedures will be governed by the laws of the Hong Kong Special Administrative Region. The relevant courts of the Hong Kong Special Administrative Region will have exclusive jurisdiction for any disputes and claims related to these terms of service. **All the above content is subject to the English version.